It is Hometown’s goal to offer pre-scheduled, home care appointments to our clients. We do realize that there will be times when emergency care is requested. We will make every effort to accommodate emergencies, but please be informed that due to scheduling and travel constraints we may not be available to provide emergency care “on demand”. In the event of an emergency call from a non-client, priority will be given to established Hometown clients. If we are not already occupied with a client and/or we can mobilize to assist with an emergency we will make every effort to do so. If an emergency should arise and it is after hours, or we are unreachable please do not hesitate to contact another local veterinary hospital or an emergency veterinary clinic.
Please phone if you have any questions or concerns about your pet. If we are unavailable, leave a message and we will return your call as soon as possible (518) 796-0023.
If you are uncertain whether your pet is experiencing a TRUE emergency, we have provided a short list of symptoms or problems that the American Veterinary Medical Association feels require emergency medical consultation or immediate care.